Contact
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Callers
We are always pleased to receive callers at our stores during business hours of 9.00am to 5.00pm Monday to Friday and Saturday mornings from 10.00am to 12.30pm. Payment at our stores counter can be made by cash, credit card or cheque, (accompanied by the appropriate bankers card)
Overseas callers please note that VAT must be paid on goods collected, but we can provide a reclamation form which must be stamped by Customs at the port of exit or entry. This can then be returned to us for a full refund of the VAT.
To improve email response times, please see best contacts below:
- Back Order/Delivery Status - mikeharrison@mgbits.com
- Shipping Details/Custom Issues - linda@mgbits.com
- Technical - mike@mgbits.com or paul@mgbits.com
- All other enquiries, please use our contact form
We retain all orders placed on a back order system when the item is not available at time of ordering. These will be dispatched when fresh supplies become available unless otherwise instructed. If the particular item becomes NLA (No Longer Available) or is unlikely to become available within a few months we will cancel the back order and refund any funds paid via Paypal. – Your credit card will NOT be charged for any back ordered items. - Please see our full terms and conditions.